Accessibility Statement

Effective Date: 11/24/2025
Last Updated: 11/24/2025

Support Pets LLC is committed to providing a website and online experience that are accessible to the widest possible audience, regardless of technology or ability. We strive to meet or exceed applicable accessibility standards, including compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Our Commitment to Accessibility

We want everyone — including people with disabilities — to be able to access, understand, and interact with the information and services on our website.

Our ongoing accessibility efforts include:

• Regular audits and testing with assistive technologies (screen readers, magnifiers, voice control software)
• Consistent application of alt text for images and ARIA tags for navigation
• Design standards that promote sufficient color contrast and clear typography
• Keyboard-accessible navigation and focus indicators
• Training our content and design teams on inclusive best practices

While we aim for full compliance with WCAG 2.1 Level AA standards, some content may not yet fully conform. We are actively working to address these areas and welcome feedback.

Some third-party tools or plugins used on our site may not fully meet accessibility standards. We are actively working with our vendors to ensure accessible alternatives are available wherever possible.

We recognize accessibility is an ongoing effort and are continually improving to meet evolving standards and technologies.

Assistance and Feedback

If you experience any difficulty using or accessing any part of this website, or if you have feedback on how we can improve accessibility, please contact us directly so we can help you and resolve the issue.

Accessibility Contact Information:

• 📧 Email: support@supportpets.com
• 📞 Phone: (855) 700-PETS
• 📬 Mail: Support Pets LLC, 78 SW 7th Street Ste 8142, Miami, FL 33130

When you contact us, please include:

• The web address (URL) of the page you were on
• A description of the issue you encountered
• Your contact information (optional) so we can follow up

We aim to acknowledge your request within 5 business days and work toward a resolution as quickly as possible.

Accessibility Goals

Our goal is to ensure SupportPets.com is usable by everyone, regardless of ability or device. We’re continuously enhancing accessibility features to align with the latest WCAG standards and user feedback.

We appreciate your patience and collaboration in helping us make SupportPets.com an inclusive experience for all.

🔗 Related Resources

• Privacy Policy
• Terms & Conditions